

94 (or higher) or any other alternate browser installed?ġ0. Is Firefox version 57 (or higher) and/or Google Chrome version.
VLC MEDIA PLAYER NOT WORKING INSTALL
Do NOT attempt to install or upgrade Flash via the above page! Stop at item #1!ĩ.Is Adobe Flash Player v27.0.0.187 installed? TEST HERE USING INTERNET EXPLORER ONLY! => What Update Version & KB number are displayed in the second line of text in IE11's Help | About tab e.g., Update Version: 11.0.54 (KB1231231) ?Ĩ. Is KB4048958 and/or KB4040974 listed in Installed Updates (not Update History)? ħ. Have you ever run the Norton Removal Tool and/or the McAfee Consumer Products Removal Tool?Ħ. Has a(nother) Norton application or a McAfee application EVER been installed on the computer since you bought it?ĥ. What third-party anti-malware applications (i.e., not Windows Defender!) are installed, if any? What third-party firewall, if any?Ĥ. date) does your current subscription (if any) expire?ģ. What is the full name of your currently-installed third-party anti-virus application or security suite (i.e., not Windows Defender!), if any, and when (approx. Who manufactured the computer (e.g., Dell HP Lenovo Acer)?ġd. Did the computer come with Win8 (or Win8.1) preinstalled, did you do a clean install of Win8 (or Win8.1), or did you upgrade a (e.g., Win7) computer to Win8?ġc. Please answer each of the following diagnostic questions in a correspondingly-numbered list in your very next reply, preferably without quoting this post:ġa.
